FAQS

Computer and Internet Requirements

What are the technical requirements for this online course?

• A computer or laptop, no older than 5 years. This platform does NOT work on phones or tablets. Each student will need their own device.
• Your device must have a camera and microphone. Permissions must be enabled so that it will allow face-to-face conversations during the course.
• Your web browser should be Google Chrome. No other browsers are supported.
• Minimum internet speed: 10 mbps (You can verify your internet speed with your current service provider or visit Xfinity Speed Test (English only)
• Home Wifi or Network connection speed: 5 GHz Wi-Fi or LAN-connected internet

We also recommend:

• Your computer meet these processing speed and memory minimums: Minimum: 2gb + 1.5GHZ
• Recommended: 4gb + 2.4GHZ
• Using a mouse - we've found the platform navigation is most reliable with a mouse

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